Most of my time is spent with these…

Work Engagements

Designer, CSITWhere we figure out how to build up our young design team with a cool bunch of people, and have fun tackling hairy enterprise software problems.Feb 2021 – OngoingAdjunct Lecturer, NTUWhere engineering and art school students listened to me drone on about design, where I regularly questioned my life choices about holding a part-time job alongside a full-time one, and where I realised it’s because I’m grateful for my alma mater.Jan 2016 – Dec 2023Researcher, SP DigitalWhere we advanced sustainability via energy tech, where I learnt how to head up research for a business vertical, and where I made a lot more amazing friends I’m very proud of.May 2019 – Jan 2021Product Designer, ZendeskWhere I experienced an acquisition (of Zopim by Zendesk), where I discovered that enterprise-centric design is 💖, where the realisation hit that maybe I could be an okay manager, and where I had tonnes of fun with many lifelong friends.Apr 2013 – Dec 2018

Occasionally, I try to pay it back/forward with

Community-ish Stuff

From Education to Practice: Building a Sustainable Design Culture in SingaporePanelist for World Interaction Design DaySep 2020Design Sprint SingaporeCo-organiser of design community with Jill QuekJun 2020 – May 2021Plan & Conduct Remote User InterviewsCo-presenter with Naning UtoyoMay 2020IxDA SG: Community Mentoring InitiativeCo-organiser with KiatJan 2020 – Dec 2020Design Thinking Asia: Mastering Empathy InterviewsCo-facilitator of a workshop with Naning UtoyoNov 2019UXSEA Summit: User InterviewsCo-facilitator of a workshop with Naning UtoyoNov 2019Women Who Code: Everyone is a DesignerCo-presenter with Shirley Lai, on how to craft better presentationsAug 2017IXDA: A Conversation with Michael Chen and Lim Shiyun from ZendeskFireside chat facilitated by Kiat, together with Michael ChenApr 2017